First Thoughts

British Airways

British Airways (BA) is the flag carrier airline of the United Kingdom, based in Waterside, near its main hub at London Heathrow Airport.

Emma Bunton


Sorry to hear your luggage is delayed, Ellie. Have you been given a 10 digit baggage reference? ^Amy
Sergei looks like he could be a British Airways plane. Look at those wings.
Hi Malkeet, I've arranged a call for your girlfriend in the morning. ^Chris
We're glad to hear you were pleased with the crew, Amy. I'll pass your kind words on. They'll be greatly appreciated. ^Chris
Thanks for letting us know, Ollie. I've passed this on to our Maintenance team. ^Chris
Hi Oliver, that seems like the number from Belgium. The UK number is 0344 493 0785. ^Chris
Hi Jian, could you DM us your phone number? ^Chris
Looking forward to an amazing flight home with from Dubai ❤
Sad news for fans of posh travel -- Of sandwiches and Percy Pigs: British Airways is turning into a no-frills airline via…
Hi Ann, you would need to contact IAG Cargo at They deal with the transportation of animals. ^Chris
We apologise for the inconvenience, Melanie. We appreciate it must have been frustrating. ^Chris
Since British Airways has not banned Ravindra Gaikwad, he can fly frm Mumbai to London and then take the British Airways flight…
A week of peace and quiet then, Chris? We look forward to seeing you again soon. ^Chris
We're pleased to hear this, Craig. I'll make sure I pass this on to Jessica and Katie. Your comments will be appreciated.^Chris
A bag drop desk not serving people from drop bag line! I'm suppose 2 b next. This is ridiculous!!!
Hi Kerry, if you miss a flight, the rest of your booking is automatically cancelled. We're unable to retrieve the booking.
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help ba. I've been trying to contact you all for the past two weeks
We're really pleased to hear this, Gemma. It's certainly a tearjerker. ^Chris
We're disappointed to hear this, Deborah. Did you speak with the crew about the cabin temperature? ^Chris
I booked a trip from TT to st.Lucia and got an error saying contact ba. I've been emailing two weeks now and no response
Not tonight! I’ve packed the husband off to London for a visit home. I’ll be following from San Francisco in a week or so.
Thanks Chris. Just didn't want any trouble. If it bursts I can live with that 😉
We understand your disappointment, however, we have no plans to take part in TSA pre-checks. ^Chris
Hi Marta, as previously mentioned, we're unable to assist you further. ^Chris
fix up! We have a flight to catch get someone to take our bags at bag drop in LAX
We're concerned to hear this, Craig, Could you explain what happened? ^Chris
Hi Ian, could you DM us your Executive Club number, full name, email address and date of birth? ^Chris
It certainly is iconic, Chris. Are you joining us on board tonight? ^Chris
Current passengers might be familiar, but for new people it isn't obvious and counter to other airline patterns
Woman, 87,was blocked from going to toilet by BA hostess..Humiliation by British Airways via
You mean more like a budget airline? Yes, I agree!!
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It is not obvious that you need to click your current seat and then select another. If you don't t…
Hi Liz, this should be fine. If it's inflated it may burst due to the air pressure though. ^Chris
Hi there, please contact the airport's Lost Property team at +39 06 65953545. ^Chris
Wherever I am in the world, there's nothing like a tail to remind you of home.
We're disappointed to hear this, Kay. You can track the progress of your bag at ^Chris
Hi Marina, there's no need to change this. Our system doesn't accept spaces so it automatically merges them. ^Chris
at check-in. You would to pay to select your seat. ^Chris 2/2
Hi Jonathan, if you're travelling on a Basic fare, a seat will be selected for you 1/2
Shiv Sena MP Gaikwad can still fly to Delhi-British airways didn't ban him yet. He can now go to London and then board a Delhi flight. :)
We're really pleased to hear this from you, Geoff. I'll pass your lovely comments on to our Customer Experience team. ^Chris
That does sounds relaxing, Col. We hope you have a great flight. The First wing opens tomorrow, 04 April. ^Chris
Hi Belinda, we can see the flight is still currently operating. Please check for updates. ^Chris
Iberia, Alitalia & US airlines contacting passengers re strike in Buenos Aires on 6th to help rebook but no word from hmm
Sorry about that, Aubrey. We're following you now. ^Chris
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Exciting times, Brian! I'm jealous. Let us know how you get on. ^Chris
Hi I'm from NOLA. He's from Britain. Just engaged ❤❤❤! Soon to be separated by the Atlantic.
British Airways faces £290,000 bill after running out of toilet roll
Hi there, could you DM us your booking reference, full name and phone number? ^Chris
Great Sunday for great pictures! Especially the blue sky with flying overhead ✈️😀
is sleeper service available in Business Class from IAH to LHR?
Riding Shotgun in Business Class from London to Stockholm BA776 -
Oh, has the new First Wing opened at T5 yet? Just I'll be thru there Monday & wanna nose if it has.
Can't wait to get on my upper deck A380 backwards facing window seat to get me back to Blighty. I need sleep.
.Do the dogs *** themselves or do they get a toilet?
please advise on BA flight to Argentina this Thursday. We've been told by Argentinian govt that flight cancelled.
The new lunch offering on short and medium length flights on British Airways is now revealed here!
Plz follow me so that i can DM the details
Unfortunately there is no mail id in your website which wil help customers in other countries who cannot cal u as u expect
I have complaint on my missing baggage and am waiting for a meaningful update since 4 days.
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You might well be annoyed. It would you rather fly on an unsafe aircraft? And I guess Lisa can't fix the plane?
British Airways starts scanning faces for faster boarding
glad I did that - just been told my flight has been delayed until 9.00pm. Excellent! The BA service has seriously slipped
no BA official communication or staff on the ground- disgraceful. Wait until 9 and get postponed again?!
saying 9pm now. still no response from BA
yes would like to be told what's going on?!?. 2.10am flight? Cancelled. 10am flight rescheduled? Cancelled . 😡
That was funny I couldn't stop laughing I'm surprised they did not know it was you
the flight from Kuwait to Jeddah also delayed for 1 h, there will be…
arriving Kuwait they promised that someone from BA, will be waiting for us!
There was 2 flights through Doha and Dubai from London. They refused…
our flight from London to Jeddah cancelled. rebooked us to Kuwait but it is cancelled
Thanks Movements, and - from home in Loughborough to departure lounge in 2 hours!!
New BA Club Europe catering starts Sunday – with some hot meals scrapped
looking at a 20 hour delay... 20 HOURS!?!? Update on BA072
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Wonderful service at check in, getting me from middle to aisle and from back to front. :)
it was Jaqueline. But I am flying back tomorrow from LAX>LHR and still no resolution 😫 Told to apply 4 comp post flight?!!!
En route to with my .. traveling for the Draw tomorrow live on ⚽️ ✈️
Hey morning, was wondering can we give suggestions for destinations for in the future to you guys by any chance?
Hope you're enjoying the peace and quiet, Dan. Where are you jaunting off to today? ^Lisa
in HKG. I travel with hand luggage only to avoid queuing but had to queue for ages due to online & mobile check-in fail.
UK embassy can't know Heathrow organisation. Question is: untile BA0012 gate and BA0564 gate, there are passport check?
UPDATE ON BA072? Come on this is beyond a farce... give us an update?
Have a fab flight, James! I'm feeling slightly sick and feel a trip would be just the medicine. Room for 1 more, Doctor? ^Lisa
update on BA072? Meant to leave at 2am this morning from Abu Dhabi? Now saying 9pm today what's going on?
I'm afraid we're unable to advise on visa requirements, Roberto. You do need to speak with your embassy. Sorry for any 1/2
The Salvatore boys on a British Airways flight on my birthday Dec, 8th 2009 from LA to London...…
Ok, so it's 5am on Saturday but never have I ever seen the 1st lounge this empty!
airport. I'm afraid seating is never guaranteed, I do hope you still enjoy your flight though. ^Lisa 2/2
Sorry to hear this, James. Sometimes the airport takes control of check in, which means you need to check in at the 1/2
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We can certainly give you a call. We'll need you to DM us your full name, booking ref and contact number. Could you also 1/2
what's the update on BA072? Stranded in Abu Dhabi what's going on?
Sorry to hear you're delayed, Alicia. Our crew wouldn't serve snacks, just in case they get a take off slot. ^Lisa
Can Gaikwad go on a British Airways flight from Delhi-London-Bombay?
The question is: people come from SIN with BA0012, before take BA0564 to LIN, need overstep UK border control?
Exciting stuff, Liz! I'm sure our horsie will be delighted to see you. Have you named him? ^Lisa
stuck on a runway for over 2 hours at JFK. Drunk passengers who were bullying a poor lady. Staff unable to control.
Thank you for the lovely feedback, Richie. Hope you have an amazing weekend. ^Lisa
no checkin service here at Oman airport today due to "tech issues". No updates though... any news?
For embassy, if people from SIN-LHR can stay in transit area before LHR-LIN, visa is not required.
Hi Jamie, we haven't been advised of any delays. The airport staff would be best placed to assist you. ^Chris
Then British Airways from Hong Kong to London with a 5hr drive to Manchester 😱 Gosh I'm not even going but I feel numb already 😂😂
October 2016, my daughter was denied boarding by a British Airways staff in the U.K. Citing some visa...
still queuing thanks to 21st century systems ... Not!
Morning Chris, I'm off to Heathrow to catch a flight to Houston TX!
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British Airways introduces boarding without passports as it installs facial recognition at Heathrow 
Hi there, there's currently a 40 minute delay. Please check our website for further updates. ^Chris
Sorry you feel this way, Jaci. We can certainly look at cancelling your booking. Please DM us your booking ref, email and 1/2
British Airways starts scanning faces to enable faster boarding
Level: British Airways' new sister airline is offering tr - The Independent
British Airways' new sister budget airline has flights to California from £220.
See David Walliams, Emma Bunton and Tom Daley surprise British Airways passengers at Heathrow
Level - new low-budget airline from IAG (British Airways / Iberia) from June 2017 Barcelona to LA, San Francisco, B…
Comic Relief Video: David Walliams becomes a British Airways employee and messes with passengers checking in:…
Hi Siona. You wouldn't be able to use your Avios towards seat allocation, however you may be able to use them to upgrade 1/2
Hi John. Are you travelling with us soon? ^DS
$149 one-way to Barcelona? British Airways parent enters trans-Atlantic budget air wars
We're sorry your flight was delayed, John. We hope you weren't kept waiting for to much longer. ^Ems
BA0042 today was delayed to 0:00. missing our flight to Hamburg afterwards, They couldn't book a new flight.
Meet Level, British Airways' low-cost little sister airline offering transatlantic flights from £86 from this summer
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Customer relations fail to put me through to them 4 times this morning. what…
You're welcome, Daniel. If you have any other questions, please let us know. ^DS
Hi Fergus, please DM us some more info so we can point you in the right direction. Thanks! ^Ems
Hi Michelle, one of our sales agents will be able to help you with this. What issues have you been having? ^Ems
as you can be asked by security at any point whilst at the airport. 2/2 ^DS
Hi there. You wouldn't need ID to travel on a British Airways flight, however we would recommend taking ID with you, 1/2
I hope so, this is my worse ever flying experience, BA communication has been non existent. U dont follow ur own policies
has really really bad recycling system on the air. Not environment friendly at all. Huge problem
they certainly should have. Very poor form. You deserve compensation or avios.
ok I will DM you know Mark Burgess has to be the rudest BA staff member I have met.
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PIC is the email about my 60k miles is lost, because you close of my account by mistake, I contact…
a few routes from Manchester if you could drive and park there? Here's some links
Can you people just be honest with me and tell me exactly what your intentions are? NO refund should take this long.
when will you release your flights to Florida in June 2018?
Hi Will. Sorry, but we don't fly to Europe from Newcastle. There aren't any oneworld carriers that fly direct either. We have 1/2
Apologies, the BA042 is due to depart at 19:40. ^Ems
Hi Tim, we're so sorry your flight has been delayed for so long. You're due to depart at 19:00 this evening. ^Ems
New low-cost airline Level will fly from LA and Oakland to Barcelona.starting in June. .
my change of seat did not save for my flight. How do I change my seat after I have already checked in?
Delayed flight BA42 CPT-LDN of 16/03/17 tonight complete shambles, had to depart at 19:00,still at boarding gate at 19:22!
British Airways teams up with for Red Nose Day 2017! ✈️🔴
I am in Buenos airways and Neither my app will let me check in or do it on line . Why?
BA owner IAG launches new long-haul airline Level. The owner of British Airways is launching a new long-haul...
which is he is now enjoying behind the desk in front of your 'best customers'. Not good!
BA274 Premium Cabin 12K, jammed curtain. BA Maintenance in comfort puts customer in discomfort.
So in the lounge at NCL, no choice in sandwiches - most choices have run out and the soup container is empty!
sorry, we can't afford it. We're saving for We'll be over when we get rid of and elect a human for Prez.
Flying Level: owner IAG is launching a new low-cost, long-haul airline .
Hi Tim, there are 2 BA0042 flights departing this evening. One at 19:00 arriving at 04:44 18 March. 1/2
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I’d forgotten just how awful are. Ugh. Next time I’m definitely taking
incredible that BA staff did not manage this awful situation Anna, not their finest hour alas
Hi Daniel. The London City flights are operated by CityFlyer. They were not included in our Buy on Board launch on 1/2
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always grey when you travel with BA
That's a great shot, Ed! Looks like an updated version of the original Grand Theft Auto game! ^Jamie
Poll Question: British Airways parent IAG is calling its new low-cost, long-haul ...
your system for paying for extra bags is a farce. "Can't guarantee whether you'll receive a receipt or not." Sort it out!
JFK concord lounge is something else (much better than the LHR equivalent) - my favourite lounge in the world
its good to see that a basic counting is part of your teams skills BA0440 what's going on!!?? 42 mins delay and counting
Hey seeking your expertise on the matter; is this ad depicting a hand on wheat? Ask…
Overflew LCY this morning love CityFlyer one of the best bits of - Small is…
British Airways launching Level airline to compete in low-cost market
Hi Millie, please DM your ref, email and home address so we can look at your booking for you. ^Ems
British Airways sister airline to offer trans-Atlantic flights from $149
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Baby Spice, went undercover as a British Airways check-in agent
Emma Bunton - a.k.a Baby Spice - teamed up with British Airways to prank airline passengers at London's Heathrow...
Baby Spice goes undercover to spice up the travels of British Airways passengers
not exactly news we are looking for. Our flight cancelled
Hi Franco. No problems. You take a really good photo by the way. ^Neil
no I couldn't get through the retried web site which worked , had to go through entire booking , seating , billing 3 times
Please RT? Finding more about the design of British Airways First Class Suites…
You may find the following link handy: ^Cec
Totally impossible to get through to completely useless customer service
Hi Lee. We're glad you think so. You going to book somewhere nice. New York is pretty fab. ^Neil
British Airways I need your assistance with a flight I have just booked my name is wrong on the ticket? No answer on your help line?
We have a rebooking policy in place, Echo. You can call us, or DM your booking ref, full name, email and date of birth. ^Cec
So it's been over a month since I filled your forms for a delayed flight. How much longer do you need to handle it?
flight to NYC cancelled tomorrow and can't get through to customer services... support would be helpful please
Have tried to send a private DM but it won't let me for some reason! I think you may need to follow me so I can do this
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So my flight from nyc to London has been cancelled because of the storm. can I rebook my connecting flight to Amsterdam?
British Airways have cancelled my flight to London because of a blizzard forecast for tomorrow. Surely this is a sign 😄😄😄
his passport doesnt have last name. Its blank. He is travelling after 20 years.
your rules don't help the customer. Got 2 separate booking refs traveling from ATL-NCL and have to pay twice for xtra bags
So we can take a look, please DM your case ref, email, address and full name, Austen. ^Cec
Yes indeed. I had four other colleagues on the flight and you'd run out of food before row 12.
Sonti wearing like a flight attendant for British airways.
Fourth and final flight... thanks to for getting me on the earlier London City flight... I so need my duvet!!! 💤💤💤
I'd try again later than 24 hours if no joy, took 2 or 3 days for item I left behind on BA plane to be logged
it says one can pay w Avios, thought you could just pre-order but that's not the case:(
please guide me how to link my Executive Club with my BA frequent flyer.
British Airways trialled offering passengers Rocket eBooks in 1999
thanks Bill. Not there yet... long story 😳
What does he normally do, Praveen? Does he not have a surname on his documentation? ^Cec
Your website won't let me book, pretty big oversight.
Hi Ben. Visit and click onto Information section and to the right is the link for the US (1/2) ^Neil
We look forward to seeing you on board, Dave! ^Cec
Hi, Ian, you'll need to speak with our Holidays team on 0344 493 0787, option 1 (calls charged at local rate). ^Cec
BA launches premium sale. Read more: $BAY
Hi Sam, if this is for a package booking you can pay it off any time before this date or on the date. ^Sam
deleting and re-installing the app. It might fix things for you. (2/2) ^Neil
Hi Gabriella. As long as you're on the same booking it should allow anything up to eight on one device. Try (1/2) ^Neil
wanted to pre-buy her sandwich & coffee. Chose BA for comfort but food is an unpleasant surprise. Kiev to Gatwick on 14th.
is horrible! Two months ago they caused us to miss a flight. Told we would be refunded. Now they say at least 4 more weeks.
With this, paid for food, strikes and head office lying, no surprise I'd never fly BA again. Not even British!
Hello I am booked on BA7004 to Qatar on 20.03.17 but your online facility is not allowing me to add an extra bag - plz help
Hi Gavin, we're really sorry to hear that. We appreciate how disappointed you are. Please let us know if you need anything. ^Sam
BA Lounge at Geneva - lounge or sauna?!? Hot and sweaty place to wait for a flight!
Hi Noel. I'm sorry you can't get seats. I'm afraid it's airport check-in only. Sorry for the disappointment. ^Neil
great to achieve silver status. Why does my app recognise me as bronze yet confirm silver reached?
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Plane Airbus A319 "British Airways" Flight in front of the Craters. photo/ (france)
For a companion voucher, do I have to use by or book by the date stated? Thanks
disappointed doesn't come close. I'm disgusted that we have had to pay £200 to re-purchase seats that were already ours!
suitcase finally delivered. Chap who dropped it off said I should ask you how to claim for broken…
Hi there. I bet your really glad to have it back. We'll certainly let them know you said thanks. ^Neil
Forecast heavy snow on 14th March will affect flights to/from East coast USA. Please check your flight status here
4 weeks of problems. Also on recent flight from Mumbai. BA have massive problems currently.
Hi Sarah. As per my colleague's earlier message the seats are allocated to other passengers. ^Neil
this would bring me to GER. Worst case I can take a train to Berlin. I can not loose a whole day work. Anyone responding?
Can you DM your booking ref, full name, email, date of birth and billing address, Daph? ^Cec
Hi Ana Maria. We're sorry your plans have been ruined. We've had no flight to and from Berlin ourselves today. ^Neil
Thx, DM option not working, followed you...
The prices for extra baggage are also shown online for before and after check in. ^Cec 2/2
We give the option on Manage My Booking, Kayleigh. 1/2
Hi Henrik. It's an amazing experience getting up and close to something so grand. Thanks for sharing your photos. ^Neil
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trying to book flight+car but after credit cards deets are entered your site gives error. Pls advise. Tx
20 mins in a queue listening to recorded msg. Not good cake!!
could you ask why they recommend people DON'T use your wonderful app & service.
How high do you need to go to avoid seeing lack of maintenance on Heathrow approach?
It may have been cabin crew, or our Cleaning team, James. You'll need to liaise with the Lost Property team at the airport. ^Cec
checking in online. If you want to change then you have to pay the applicable fee. Sorry you weren't aware of it. (2/2) ^Neil
Good luck with that!!! I had abysmal service from ba and I too am flying Virgin in future.
Hi Paul. Have you purchased Hand Baggage Only fares. If you have then you're automatically allocated a seat when (1/2) ^Neil
can you follow me please so I can DM you?
Hi Kelly, we're really sorry you haven't been able to get through. Can you DM your booking ref, full name and email? ^Sam
We're disappointed to hear this, Helen. The armrests generally do go up. Did you speak with your cabin crew? ^Cec
Thanks for your reply. Unfortunately I couldn't complete my booking as the return is on the next day and so (1/2)
The 8 most bizarre reasons for flight delays, from a Donald Trump speech to a loose screw
having to pay to sit with your partner. We can never guarantee a particular seat to anyone. (2/2) ^Neil
Hi Martin. I'm sorry you're unhappy with the prepaid seat charge. I know it must have been disappointing (1/2) ^Neil
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we were not given the option to purchase baggage beforehand. Also, I am still not sure how ...
someone I know is trying to book Eagle Hoist but being passed around - who is the right contact to book?
Okay, Matt. Thanks for letting us know. ^Cec
4- 1- British Airways, 2- Transport for London, 3- Network Rail, 4- FG/GWR. Since when has West Drayton been in Scotland?
British Airways faces £30 bill for flight to Barbados without enough toilet paper - The Independent
We're sorry to hear you didn't enjoy the flight, Yuran. Did you bring these issues up with the crew? ^Stephen
Booked my first British Airways flight in 20 years. They STILL have Blackadder listed as the in flight entertainment.
The sun illuminates the underside of a 747 as it departs London. © Wael al-Qutub ht…
flight to Vegas turning into budget airline, dates planes, screens not working, poor food from now
i'm gonna be making some fun videos in New Orleans the next couple days with ✈️ off we go!
Hi Arun, we're sorry to hear this. Can you brother contact us directly so we can try and help? ^Fiona
British Airways to offer less legroom than Ryanair on short-haul flights.
Hi Steve, thanks so much for your lovely comments. We're here round the clock for you, if you need anything else. ^Fiona
This is great! Would be great to see you honor with sketches along your journey.
She's worked hard and deserves her rest, Luke! Thanks for looking after her! ^Fiona
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the passport otherwise travel may be denied. ^Fiona 2/2
Hi Danny, did you book it with BA or a travel company? The ticket must match the name on 1/2
Hi Neil, thanks for your suggestions. We'll pass them on to our Customer Experience team for you. ^Fiona
You're fine to travel as 15 weeks without a doctors note. ^Linds
There will be an update to the app, although we can't say when it'll be. ^Linds
We're sorry to hear this. Is there anything we can do to help you here? ^Fiona
Hi Heath, we'll do our best to help you. Can you DM your reference, email, full name and a contact number? Thanks! ^Fiona
2/2 was no upgrade on your earlier flight? ^Linds
Hi Sophie, I'm sorry to hear your flight was cancelled. Were you downgraded as well, as you mention there 1/2
Hi Liz. MissingX is not present at Gatwick yet. Heathrow and many others but not Gatwick. Sorry.
Hi Christine, are your flights all on one booking? If so the airport will book you on the next available flights. ^Fiona
then extra baggage charges will apply. We're sorry for the disruption to your journey. We hope you've been rebooked now. ^Fi 2/2
Hi William, sports equipment is included in your checked baggage allowance. However if you have more than your free allowance 1/2
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2/2 number? Once we have this info, we'll set up a case and check your eligibility for compensation under rule EC 261/2004. ^L
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and date of birth for security? Thanks for sharing such a great picture, too! ^Fiona 2/2
and that you were kept well informed during the delay. We hope to see you again soon. ^Fiona 2/2
Hi Paul, we're sorry for the delay to your journey and appreciate your patience. It's great to hear you had a good flight 1/2
I wish we could help more, Laurel. It's just that we don't have access to the information you need, just IAG Cargo. ^Stephen
on the Terms and Conditions on the booking, you may be able to change your destination and pay any applicable charges. ^Fiona 2/2
Hi Amy, if you book a package holiday and pay the deposit, then chose to cancel, you'll forfeit the deposit paid. Depending 1/2
Been there, done that with British Airways. Their amenities are nice but, yeah, pricey!
I'm sorry we couldn't get to you in time, Steven. It's been very busy with lots of disruption the last few days. ^Stephen
Good idea! Flying European airlines is usually way cheaper. I'd also avoid British Airways; they're extremely overpriced
thanks for the update! Unfortunately, I did not have adequate travel insurance to make a claim for my lost expenses
We've sent out the insurance letter you requested. Yesterday we received your EU compensation claim, We'll investigate this.
Hi Ashley, that's great to hear. Thanks for your lovely words and we hope you have fabulous holiday! ^Fiona
Hi David, we're sorry you're unhappy with our stand allocation at Edinburgh. ^Fiona
Hi Brian, all details such as fare type must be exactly the same. If all elements match then the match will be honoured. ^F
Hi Lizzie, the number you're calling is correct. They're open from 06:00 - 22:00. We hope you get through to them soon. ^Fi
We'd normally expect a response within 72 hours, but this may be extended due to the recent disruption, Ted. ^Hel
A friend of mine with damaged baggage got an almost identical one.Kind regards, . Petra Voldanova
I was told that by paying a fee it could be possible. My flight arrives 22.30; too late to go to a city hotel.
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the response as I feel it’s a generic letter you send to all complainants.
from me by the attendant. I expect at least for BA to get it repaired or replaced for me. I am most unhappy with the
access to my emails as my 3 month old laptop is now ruined. I have not got insurance and the responsibility was taken from
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and promise of good faith that it would be looked after. . Once I had discovered my loss I contacted you when I had access
available on each booking. There's nothing else we can offer, sorry. ^Stephen
Hi Svenja, Different booking types may show different results. We can only suggest booking seats that you can see are 1/2
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